Return Process

How do I return?

  • Email with your order number + RETURN as subject. (e.g. #00000 RETURN) Add to the email body the order number, the email address you've used to purchase and the items you want to return.
  • Please share with us the reason for return.
  • Attach pictures from all angles that proof you comply with the requirements. (See below)
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

What items are returnable?

  • You can return all items purchased on within 30 days of receipt of your shipment.
  • They must be in original condition.
  • They must be returned in the original packaging.

Are there any charges for return?

  • There are no charges for return.
  • Original shipping charges are non-refundable.
  • You are responsible for the charges of the return shipping.

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.