At A-Champs, we stand behind the quality and durability of our products. If your product develops a defect beyond the return period, you may be eligible for warranty service as outlined below.

Warranty Coverage

We offer a warranty against defects in materials or workmanship for a period of:

• 2 years for customers in the European Union (as required by EU law)
  
• 1 year for customers in the United States and other markets

This warranty applies only to the original purchaser of the product and covers defects that are present at the time of delivery.

If a covered defect arises during the warranty period, A-Champs will, at its discretion:

• Repair the product using new or refurbished parts
  
• Replace the product with a new or equivalent model
  
• Refund the purchase price if repair or replacement is not feasible

Battery Warranty

Products with built-in batteries are also covered under the above warranty terms for defects in materials or workmanship present at the time of delivery.

Please note:

Normal battery capacity loss or performance degradation over time due to regular use is not considered a defect and is not covered by the warranty.

What’s Not Covered

The warranty does not apply to:

• Cosmetic damage (scratches, dents, scuffs)
  
• Damage from accidents, misuse, neglect, or water
  
• Third-party modifications or unauthorized repairs
  
• Software compatibility with third-party platforms
  
• Consumables (e.g., straps, cones) unless defective at delivery
  
• Lost or stolen items
  
• Products with removed or altered serial numbers

How to Submit a Warranty Claim

To request warranty service, please email hey@a-champs.com and include:

• Your order number or proof of purchase
  
• A description of the issue
  
• Photos or videos clearly showing the problem

Our team will review your claim and respond within a few business days with next steps.

If the issue is covered:

• A-Champs will cover return shipping and repair/replacement costs.
  If the issue is not covered:
  
• You may be responsible for shipping and repair charges.
  

For additional terms, please refer to our Return & Refund Policy and Shipping Policy.