Política de privacidad

The privacy of your personal information is very important to A-Champs ltd. This privacy policy describes how we protect and handle the personal information that you provide to us and that we obtain through our services.

In the A-Champs App, activity data for each user is always kept private. High level participation data (scores, mission status, badges, times and points) is also accessible to all other users. Children’s activity data is only tied to the email address of their parents, a screen name, birth month and birth year, gender, and device ID.


The term “Website” means the website located at www.a-champs.com. The term “APP” means our A-Champs smartphone APP. In combination, we refer to our Website, and APP as our “Services.”  For this Privacy Policy, the term “Account Holders” refers to individuals who have an account with A-Champs and can sign into the APP using their email address and password (“Credentials”). The term “Players” refers to individuals who synchronise device data (for instance, data from a ROX) to the APP. Users are examples of Players. The term “Visitors” refers to individuals who visit the APP or Website without signing in or synchronising device data. Together Players and Visitors are referred to as “Users”.



The purpose of this policy is to tell you what kind of information we may gather about Users when they visit this Website or use our Services, how we may use that information, whether we disclose it to anyone, and the choices Users have regarding our use of, and their ability to correct this information. Our policy allows you to choose what kind of User you are and how much information you provide to us, and to control how we use whatever information you give us.



Information is collected from Users primarily to make it easier and more rewarding to use our APP and Website. Depending on the service accessed, Users could provide anonymous information (if a Participant or Visitor) or Personal information (if an Account holder). We collect the minimum amount of information needed to provide a quality experience, and we will only collect personal information when Users provide it to us. We only collect the email address of parents, screen name, month and year of birth, gender, and device ID of Players and do not supplement the data we collect with information from third parties.


In order to comply with the Federal Trade Commission (FTC) Children’s Online Privacy Protection Act (COPPA), which requires Players under the age of 13 to use the service with verifiable parental consent, we conduct parental verification by email verification.


When Users use our Services, we may automatically collect information on the technology they are using (e.g., type of device, operating system, screen size). We do not ask Users for, access, or track any location-based information from your mobile device at any time while downloading or using our Services on your device. We reserve the right to use location-based software to protect the security of Hardware owned by us – for instance, to track stolen devices. Information used for security purposes will not be mixed with the Services data.


Account holders

We may specifically ask for personal information about Account Holders when they sign up to use a service through this Website. Information we require includes gender, email address of parents, and birth month and year in order to provide that service or product to the Account Holder. This information may also be used to assist Account Holders during their engagement with the APP; inform Account Holders of future related services which may interest them; and request feedback about the APP or Website. Account Holders can choose to opt-out of such communications (see the “opt-out preferences” disclosure below). Account Holders are able to register Players by using their information. Account Holders can also delete affiliated Players from the A-Champs APP by emailing us at hey@a-champs.com.

Certain Account Holders have the ability to invite 3rd party individuals into our system for invitational and registration purposes. The types of information we collect are name and email address. We will use this information to contact them for that express purpose only. These individuals may email us at hey@a-champs.com to request that we remove this information from our database.



We do not collect personally identifiable information about Players.

We may specifically ask for information about Players when they sign up to use a service through the APP, such as a screenname, gender, birth month and year in order to provide that service or product to the Participant. In addition, we collect physical activity and play data from Players when they synchronize their Device to our APP.


How we use your information

We will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent. We may use your personal information to:

  • fulfill your registration,

  • send you confirmation messages,

  • send you requested service information,

  • respond to customer service requests,

  • administer your account,

  • allow you to participate in virtual challenges,

  • send you a newsletter,

  • send you marketing communications,

  • administer contests you entered, and notify you if you won,

  • improve our Website and marketing efforts, and

  • display content based upon your interests.

We may also use Participant information for reporting purposes. For instance, we may provide anonymous, aggregate information about Players’ participation in our games, aggregate performance information, and summary information to teams and research partners. Individual Players’ data, except of scores, mission status, badges, times and points, will not be publicly available.


Anonymous information

As is true of most websites, we may gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, to gather demographic information about our user base as a whole and report aggregated data to our advertisers. We do not link this automatically-collected data to personally identifiable information.


Disclosure of your information

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of the Website or APPs without your consent. Unless in using the Website or APPs you expressly or impliedly agree to make certain information available, all personal information which we collect is kept confidential to the best of our ability, subject to the other terms and conditions of this privacy policy. In addition, our employees and contractors who provide services related to our Website or APPs are obliged to respect the confidentiality of any personal information held by us. Our employed staff and contractors engaged by us may access personal information that you provide for purposes that include the audit of content on the Website or APPs for quality control purposes and for compliance with our Website Terms and Conditions. Any information disclosed to a third party will be used for research purposes only, and will not include personal information. We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If A-Champs ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.


Access to your personal information

If your personal information changes, you may correct, update, amend, ask to have it removed from our Services or deactivate it by making the change on your member settings page, by emailing our Customer Support at hey@a-champs.com or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, please contact customer service. We will respond to your request to within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Opt out preferences

If you wish to subscribe to our newsletter and other communications, we will use your screen name and parent’s email address to send those communications to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by emailing us at hey@a-champs.com .


Parental rights

We only require a Player to provide a minimum amount of information:  a screen name, birth month and birth year, gender. And the e-mail address of the Player’s parent to get the confirmation to collect the afore mentioned information. No further information needs to be disclosed. 

At any times we provide parents the possibility to review their child’s personal information, direct us to delete it (send email to hey@a-champs.com), and refuse to allow any further collection or use of their child’s information.

Parents can agree to the collection and use of their child’s information, but still not allow the disclosure to third parties unless that’s part of the service (for example, social networking). 

If parents want to inquiry about anything relating to the information collection please send us an email to hey@a-champs.com along with your child’s screen name.


Tracking technologies

In order to improve our service, we may use tracking technologies, including cookies, javascript, beacons, tags, click tracking, and mobile analytics software to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. If we collect personal information via tracking technologies, then that personal information will be dealt with in accordance with this privacy policy. In other words, information collected via tracking technologies will be treated in the same way as any other information collected on our Services.


Protection of personal information

The security of your personal information is important to us. Where utilized for the purpose of transactions, the Services use a login process to promote the security of usernames and passwords. The Website’s servers are located in a secure hosted data center with security measures in place.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can email us at hey@a-champs.com.


Links to third party sites

Our Website includes links to other websites whose privacy practices may differ from those of A-Champs ltd.. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Our Website may also include Social Media Features, such as the Facebook Like button, links to our Tumblr page, and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Changes to this policy

A-Champs ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Cookies Policy:

Our website use technologies that enhance user friendliness and engagement, to keep the website operating as smoothly as possible and to provide web services and functionalities for each visitor. Examples of these technologies are cookies, pixel tags, local storage and scripts (hereinafter collectively referred to as "cookies"). This cookie policy describes which cookies A-Champs is using and for what purposes. 

Purposes of use of cookies 

Cookies are used for a variety of purposes. For example, they enable visitors to use our shopping services, they calculate web statistics, provide online advertising and they improve visitors’ experience on our websites. As your privacy is important to us, we would like to inform you about which cookies are used on our websites, as well as why we use them. By clicking “Agree” or by continuing to browse our websites without adjusting your browser settings to block cookies, you are agreeing to our use of cookies. 


Do-Not-Track.   Our systems do not respond to browser do-not-track requests.  For more information, visit https://allaboutdnt.com/ .   

We may use the following cookies on our websites: 

Functional cookies: these cookies are essential in order to ensure that our website operates properly. They are used to save preferences, detect misuse of our website and services and to distribute the load on our servers, which keeps our website available. Certain services you requested cannot be provided without these cookies. 


Web statistics cookies:  these cookies are used to determine which parts of our website visitors are most interested in. This enables us to make the structure, navigation, and content of our website as user friendly as possible. Specifically, these cookies are used to (i) keep track of the number of visitors to our web pages; (ii) keep track of the amount of time each user spends on our web pages; (iii) determine the order in which a visitor visits the various pages of our website; (iv) assess which parts of the website need to be changed; and (v) optimise the website. Software from third parties (Google Analytics and Optimizely) may be used for these purposes. 


Google Analytics uses "performance cookies" to analyze how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, a country that does not offer an equivalent level of protection of privacy to that applicable in the European Union. This website uses Google Analytics with the expansion 'anonymizeIp()'; therefore, only abbreviated IP addresses will be further processed, so that a direct connection to the individual user is eliminated. Your IP address will be shortened beforehand by Google (i.e. the last octet of the IP address will be anonymized) within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google Server in the United States and shortened there. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services to website operators relating to website activity and Internet usage. Google will not associate the IP address transmitted under Google Analytics by your browser with other data held by Google. You may prevent the use of Google Analytics by disabling cookies in the browser's set up screen. You may prevent the storage of cookies by selecting the appropriate settings on your browser software. You may prevent Google from recording the data generated by the cookie and pertaining to your use of the website (including your IP address), or processing these data by downloading and installing the following browser plug-in available through Google at the following link:   http://tools.google.com/dlpage/gaoptout?hl=en .  

Google's Privacy Notice is located at http://www.google.com/analytics/learn/privacy.html .

Feedback cookies:  these cookies from GetSatisfaction are used to share your ideas, questions, ratings, problems and feedback with us and other users of our websites. GetSatisfaction also stores cookies to distribute the load of the webservers. 

Social media cookies:  our websites may integrate certain third-party plug-ins (such as a Facebook "like" button).  Even if you do not click on these plug-ins, they may collect information about you, such as your IP address and the pages that you view. These plugins are governed by the privacy policy of the third party providing them. 


Advertising cookies:  our websites may also enable third-party tracking mechanisms to collect data over time and across unaffiliated websites for use in interest-based advertising. For example, third parties may use the fact that you visited the website(s) to target online ads for A-Champs products to you on non-A-Champs websites. In addition, our third-party advertising partners might use information about your use of the services to help target non-A-Champs advertisements based on your online behaviour in general. 


We or our third-party service providers also may use collected information to establish connections among related web browsers and devices (such as smartphones, tablets, computers, and TVs) for targeted advertising, analytics, attribution, and reporting purposes. These third parties may match your browsers or devices if you log into the same online service on multiple devices or if your devices share similar attributes that support an inference that they are used by the same person or household. This means that information about your activity on websites or apps on your current browser or device may be combined with information collected from your other browsers or devices. 


How to manage cookies 

If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored. 


Please be aware that if you do not want to accept any cookies, we cannot guarantee that our website will function properly. It may be that several functions will be unavailable to you or that you will even be unable to view certain parts of the website. 

Please note that you will have to change your settings for each browser and device you use.   Moreover, such methods will not work with respect to certain non-cookie online tracking technologies. 

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser. 


To opt out of third party interest-based advertising in web browsers and mobile applications, please visit: 


Web Browser Opt-Out. 




Mobile Application Opt-Out.   To opt out in mobile apps, please download and follow the instructions provided in the Digital Advertising Alliance’s AppChoices tool at www.aboutads.info/appchoices .  In addition, some mobile operating systems allow you to opt out by adjusting the advertising preferences on your mobile device.  For example: 


  • In iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking.  

  • In Android, visit Settings > Google > Ads > Opt out of interest-based ads.    

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies.  If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you also may set your browser to block cookies.  In the case of DoubleClick and DoubleClick Floodlight (which are owned by Google), you can adjust Google's use of cookies using  Google’s Ads Settings .  You may also permanently  opt-out   of the DoubleClick cookie.  Although our Services currently do not respond to “do not track” browser headers, you can limit tracking by taking the steps discussed above. 

There are also software products available that can manage cookies for you. You can also use www.ghostery.com  to accept or refuse each cookie used on our websites. 

To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org 

Contact us

A-Champs Interactive Training Solutions S.L.

Phone number: +34683258793

Email: hey@a-champs.com

Address:  Carrer d'Osi, 40, 08034 Barcelona, Barcelona, Spain

VAT number: B67422899

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